An open letter from Adam Gothelf, Co-Founder and CEO of Disclosures.io and Drew Uher, Co-Founder and CEO of HomeLight.
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Since our announcement of HomeLight’s acquisition of Disclosures.io, we’ve received many congratulations and well wishes and, of course, some great questions about what the acquisition will mean for your business moving forward. We are happy to be able to answer those questions below.
HomeLight started in 2012 as a company that provides high-quality referrals to real estate agents. However, we’ve now grown into so much more. Over the past two years, we’ve invested in several businesses that help our agent partners deliver a game-changing experience to their clients. These include our Cash Offer and Trade-In products, our Home Loans business, and our Closing Services business. In each case, we handle highly sensitive client data provided to us by agents, and in each case, we keep that agent’s data strictly confidential and secure.
Our new Listings Management group formed by the Disclosures.io acquisition is no different. Our success depends on your trust in us, and we take that very seriously.
Disclosures.io’s goal has always been to provide powerful listing management and marketing tools to agents to improve the transaction experience. We’re excited to be a fundamental part of HomeLight’s evolution: providing a seamless listing management experience for agents and their clients. This partnership will allow us to accelerate our product roadmap, deliver more of the features you love, and bring our technology to agents nationwide. The Disclosures.io that you know and love is not going away, and it will continue to be improved.
Your experience, success, and trust are paramount to us. Here’s what we promise you:
Your clients remain your clients. We strictly honor your relationship with your client. Clients who you bring into the Disclosures.io platform will never be referred to another agent as a result. Breaching this confidentiality would be as harmful for our business as it would be for yours.
Your data is safe. At Disclosures.io, our privacy policy and terms of service has always safeguarded your data. After the HomeLight transaction, we’ve added terms that explicitly protect your relationships with your clients. Please read that new language in our Terms of Service.
Our success is your success. We’ve bet our business on helping agents compete and win in a rapidly changing and competitive industry. We do that by empowering you with cutting-edge technology, high-quality referrals, and innovative financial products. We only win if you do. We are here with you all the way, and look forward to being an important part of your success in 2020 and beyond.
Finally, for what it’s worth, we both believe in doing business the right way. And that means honoring the relationships you have with your clients.
If you have any questions, we are here to talk with you. Please reach out to us.
Sincerely,
Adam Gothelf
Co-Founder and CEO, Disclosures.io, a HomeLight Company
Drew Uher
Co-Founder and CEO, HomeLight